Contact VELQIZORA™

How Can We Help?

Thank you for visiting VELQIZORA™.

Whether you have a question about a product, need assistance with an existing order, want to check shipping information, or need help with a return or refund request, our customer support team is available to assist you.

For the most efficient service, please contact us using the details below.

Customer Support

Email
service@velqiza.com

Phone
+86 135 3019 1141

When contacting us about an existing purchase, please include your order number and the email address used to place the order whenever possible. This helps us locate your order and respond more efficiently.

Business Information

Brand: VELQIZORA™

Legal Company Name:
Shenzhen Qingcheng Jewelry Technology Co., Ltd.

Business Address:
Room 1111, 11th Floor, Building A, Teli Shuibei Jewelry Building
Northwest Side of No. 38 Shuibei 2nd Road
Shuibei Community, Cuizhu Subdistrict
Luohu District, Shenzhen, Guangdong, China

Telephone:
+86 135 3019 1141

Customer Support Email:
service@velqiza.com

Our Business Relationship

VELQIZORA™ is owned and operated by Shenzhen Qingcheng Jewelry Technology Co., Ltd.

Shenzhen Qingcheng Jewelry Technology Co., Ltd. is the business entity responsible for operating the VELQIZORA™ online store and providing related customer support services.

The company information displayed on this page is provided so customers can clearly identify and contact the business operating the VELQIZORA™ store.

Before You Contact Us

To help us resolve your request as quickly as possible, please include relevant information such as:

  • Your order number, if applicable

  • The name or email address associated with the order

  • The product involved

  • A clear description of your question or issue

  • Supporting photographs where relevant to a damaged, incorrect, or defective item

Please avoid sending sensitive payment information, full card numbers, passwords, or other confidential account credentials by email.

Order, Shipping & After-Sales Assistance

Our support team can assist with questions related to:

  • Product information

  • Order status

  • Shipping and delivery

  • Address or order-detail questions

  • Returns and refunds

  • Damaged or incorrect items

  • General store policies

  • Other customer-service inquiries

Response times may vary depending on inquiry volume and the nature of the request.

Stay in Touch

We value clear communication and aim to make it easy for customers to reach the business behind VELQIZORA™.

For questions concerning your purchase or our store, please contact:

service@velqiza.com

Thank you for choosing VELQIZORA™.